Troubleshooting
Updated Mar 29, 2026Help
Solutions for common issues.
Preview shows a blank page
- Wait a few seconds — the preview server may still be starting
- Check if the browser console shows errors (right-click > Inspect > Console)
- Ask the AI: "The preview is blank, can you check for errors?"
- Try clicking the refresh button in the preview toolbar
Preview shows an error
- Tell the AI: "The preview shows this error: [paste the error]"
- The AI can read error logs and fix the issue automatically
- If the error persists, try: "Please restart the frontend"
Changes are not showing in the preview
- The preview uses Hot Module Replacement (HMR) — changes should appear instantly
- If not, click the refresh button in the preview toolbar
- For backend changes, the backend may need a restart: "Please restart the backend"
"AI service error" message
- This is usually temporary. Try sending your message again
- If it persists, try refreshing the page
- Check if you have AI Tasks remaining in the sidebar
AI Tasks ran out
- Your current plan has a limited number of AI Tasks per month
- Upgrade your plan or purchase additional AI Task packs in Settings
- The sidebar shows your remaining AI Tasks
Published site shows a blank page
- Re-publish the project
- Check browser console for JavaScript errors
- Make sure all routes are configured correctly (ask the AI to check)
GitHub sync is not working
- Check if your GitHub account is still connected in Settings
- Make sure the repository exists and you have write access
- Try disconnecting and reconnecting GitHub
Database connection fails
- Check if PostgreSQL is enabled in the Integrations tab
- Environment variables are injected automatically — don't set DATABASE_URL manually
- For published sites, check if the Prod database was provisioned
Upload fails
- Check file size: maximum 10MB per file
- Supported image formats: JPG, PNG, GIF, WebP, SVG
- Supported documents: PDF, DOCX, XLSX, PPTX
The AI makes unwanted changes
- Be more specific in your requests: tell it exactly which file or section to change
- Use Design Mode to select the exact element
- If a change went wrong: "Undo the last change" or "Revert to the previous version"
Workspace is slow or unresponsive
- Close other browser tabs to free memory
- Try refreshing the page
- If the workspace container crashed, it restarts automatically within a minute

