Docs/Help/Troubleshooting

Troubleshooting

Updated Mar 29, 2026Help

Solutions for common issues.

Preview shows a blank page

  • Wait a few seconds — the preview server may still be starting
  • Check if the browser console shows errors (right-click > Inspect > Console)
  • Ask the AI: "The preview is blank, can you check for errors?"
  • Try clicking the refresh button in the preview toolbar

Preview shows an error

  • Tell the AI: "The preview shows this error: [paste the error]"
  • The AI can read error logs and fix the issue automatically
  • If the error persists, try: "Please restart the frontend"

Changes are not showing in the preview

  • The preview uses Hot Module Replacement (HMR) — changes should appear instantly
  • If not, click the refresh button in the preview toolbar
  • For backend changes, the backend may need a restart: "Please restart the backend"

"AI service error" message

  • This is usually temporary. Try sending your message again
  • If it persists, try refreshing the page
  • Check if you have AI Tasks remaining in the sidebar

AI Tasks ran out

  • Your current plan has a limited number of AI Tasks per month
  • Upgrade your plan or purchase additional AI Task packs in Settings
  • The sidebar shows your remaining AI Tasks

Published site shows a blank page

  • Re-publish the project
  • Check browser console for JavaScript errors
  • Make sure all routes are configured correctly (ask the AI to check)

GitHub sync is not working

  • Check if your GitHub account is still connected in Settings
  • Make sure the repository exists and you have write access
  • Try disconnecting and reconnecting GitHub

Database connection fails

  • Check if PostgreSQL is enabled in the Integrations tab
  • Environment variables are injected automatically — don't set DATABASE_URL manually
  • For published sites, check if the Prod database was provisioned

Upload fails

  • Check file size: maximum 10MB per file
  • Supported image formats: JPG, PNG, GIF, WebP, SVG
  • Supported documents: PDF, DOCX, XLSX, PPTX

The AI makes unwanted changes

  • Be more specific in your requests: tell it exactly which file or section to change
  • Use Design Mode to select the exact element
  • If a change went wrong: "Undo the last change" or "Revert to the previous version"

Workspace is slow or unresponsive

  • Close other browser tabs to free memory
  • Try refreshing the page
  • If the workspace container crashed, it restarts automatically within a minute